Welcome to your health plan!
Jackson Care Connect is a Coordinated Care Organization (CCO). We are a nonprofit, community-based group of all types of health care providers who serve Oregon Health Plan (OHP) members in Jackson County.
We bring together members, health care providers and the community to provide you with better, more coordinated service. The goal? To improve overall health outcomes for individuals and families on the OHP, while also decreasing public costs.
How to make best use of your health coverage with Jackson Care Connect and the Oregon Health Plan? We answer common questions and walk you through your coverage for physical, behavioral and dental health.
We want to hear from you
We're here to make sure you get the best possible care. If you have any concerns, questions or would like to share a positive experience, contact Customer Service by phone or in writing. We're here to help.
If we don't meet your needs, you can download a complaint form, or ask Customer Service staff for help filing your complaint. You also can ask your case worker for help or the Public Benefits Hotline (a program of Legal Aid Services of Oregon and the Oregon Law Center) at 1-800-520-5292, TTY Relay 711, for advice and possible representation.