Member Handbook

The Jackson Care Connect Member Handbook is available in the following languages.

Jackson Care Connect member handbook (English) 

Jackson Care Connect member handbook (Spanish)

To request a print copy of a member handbook, or to get a handbook in an alternate format (e.g. Braille or large print), contact Customer Service at 855-722-8208 (TTY/TDD: 711). There is no charge and you will receive a copy within five business days.

Oregon Health Plan Client Handbook

The OHP Client Handbook is available in the following languages.

Call the Oregon Health Authority (OHA) Statewide Medical Processing Center at 800-699-9075 to have a copy of the OHP Client Handbook mailed to you.






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