Having trouble reaching us?

Due to a very large increase in membership, you may be having trouble getting through to our customer service representatives. We are increasing our call capacity and are adding more staff to answer your calls. You are welcome to leave a phone message, which we will return within 24 hours.

Contact Us

Jackson Care Connect
33 N. Central Avenue, Suite 211
Medford, OR 97501

Telephone: 1‐855‐722‐8208
TTY
: 1-800-735-2900

Office hours: 8 a.m. – 5 p.m., Monday through Friday



Providers: Where to Send Claims

If you are a Jackson Care Connect provider, please mail all claims to:

Jackson Care Connect
C/O CareOregon Claims
PO Box 40328
Portland, Or 97240





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