Having trouble reaching us?
We apologize if you are having difficulty reaching us by phone. Oregon Health Plan changes on January 1 caused an overwhelming increase in Customer Service calls.
To meet this challenge, we're quickly expanding call capacity (adding phone lines and staff) and processing calls as fast as possible. If you can't get through or your voice message isn't returned within a day, please call again. We are truly sorry for this inconvenience and are committed to fixing it as quickly as possible. Thanks for your patience and understanding.
Contact Us Jackson Care Connect
33 N. Central Avenue, Suite 211
Medford, OR 97501
Telephone: 1‐855‐722‐8208 Office hours
: 8 a.m. – 5 p.m., Monday through Friday