Learn more: Important changes for non-contracted behavioral health providers.

Select language

Provider document update: Non-contracted Behavioral Health Fee Schedule effective June 1, 2025.

Provider updates

Behavioral health outpatient network updates

Jul 31, 2025, 18:39 PM

What is changing?

As part of our efforts to ensure sustainable access for our members, we are making an important change to our standards for non-contracted behavioral health providers serving CareOregon, Jackson Care Connect, and Columbia Pacific members:

  • Medicaid – Oregon Health Plan 
    • Effective October 1, 2025, CareOregon will require routine Medicaid outpatient mental health and substance use disorder services to be received by a contracted provider.    
  • Medicare Advantage 
    • Effective January 1, 2026, CareOregon will require routine Medicare Advantage outpatient mental health and substance use disorder services to be received by a contracted provider.
    • Non-contracted services for Medicare Advantage will continue to be reimbursed through December 31, 2025, and services are subject to benefit limitations as detailed in the member’s Evidence of Coverage.  

What services are impacted?

The following services received by non-contracted providers will be affected by this policy change:

  • Routine outpatient mental health and substance use disorder services such as:
    • Individual, family, & group therapy
    • Skills trainings
    • Case management
    • Prescriber evaluation & management services

What services are not impacted?

The following services may continue to be received by non-contracted providers, however services are subject to prior authorization/Notification of Treatment requirements:

  • Applied Behavior Analysis (ABA)
  • Partial hospitalization services (MH and SUD)
  • Day treatment (MH and SUD)
  • Intensive outpatient services (MH and SUD)
  • Residential treatment (MH and SUD)
  • Subacute treatment
  • Respite
  • Transcranial Magnetic Stimulation
  • Electroconvulsive therapy
  • Withdrawal Management

Why is CareOregon making this change?

As a publicly funded nonprofit organization dedicated to improving the health of our communities, we continually assess our members’ health care needs, their access to care, and our available resources now and in the future. We are navigating an incredibly challenging financial environment driven by the rising costs of health care and anticipated challenges to Medicaid funding. We must do more with less. 

With a smaller network of providers, we can streamline administrative management and focus on delivering high quality care to our members. This change is also in line with industry standards.

These changes are not a reflection of the value or importance of non-contracted providers. We value all our provider relationships and recognize the critical role they play in our health care system.

We’re here to help

There is capacity in our behavioral health provider network in all regions to serve impacted members.

Members and providers can access a list of our contracted providers online in our provider directories:

If a member or provider are unable to find a contracted provider who is accepting new members, or have any questions, they may contact customer service (choose option 3 for provider):

Website feedback

close icon

Help us improve our website

Having trouble finding what you’re looking for? Want to tell us about your website experience? Take our feedback survey and let us know!