Your teeth and mouth are important to your overall health
Jackson Care Connect partners with dental organizations to provide your dental care. Check your Jackson Care Connect Member ID card for the name of your dental health plan. Most members are eligible for:
- Exams and X-rays
- Cleanings and fluoride
- Dental sealants (ages 15 and under)
- Tooth removal
- Urgent and emergency dental care
- Full dentures every 10 years and partial dentures every five years
Some benefits may need pre-approval or have limits. Call us or your dentist with any questions.
Download our easy dental benefits guide in English
Download our easy dental benefits guide in Spanish
Dental health plans
We have four dental care plans that we partner with. You will be assigned to one of these four. They are:
- Advantage Dental Services
- Capitol Dental
- Willamette Dental Group
You’ll find your dental plan assignment on your Jackson Care Connect Member ID card. The information is also on the coverage letter the state sends you. If you’re assigned to a dental plan under Jackson Care Connect and would like to be assigned to another plan, contact Customer Service at 855-722-8208 (TTY 711).
Choosing a primary care dentist (PCD)
Once you are assigned to a dental plan, you’ll need to choose a clinic or dental office as your primary care dentist (PCD). Your PCD will work with you to take care of your dental needs. Call your PCD before getting any dental care.
To coordinate your dental care, your dentist will:
- Be your first contact when you need dental care, except in a life-threatening emergency.
- Arrange for specialty dental care, if you need it.
- Keep your dental records in one place to give you better service.
Below is contact information for the four dental plans that partner with Jackson Care Connect. You may choose a PCD from your dental plan’s provider directory, found on their website. Or, call them and they will help arrange your first appointment with a PCD.
Advantage Dental Service
Customer Service: 866-268-9631
Capitol Dental Care
Customer Service: 800-525-6800
Customer Service: 800-342-0526
TTY: 503-243-3958 or 800-466-6313
Willamette Dental Group
Customer Service: 855-433-6825